ZakelijkACM.nl
ACM orders travel auction website Reizendeal to provide clearer information
) has ordered travel website reizendeals.nl to inform consumers more clearly about its offers from now on. Reizendeal has already adjusted its information. Reizendeal sells package tours with a surprise element through an auction system under time pressure. Both Dutch and Belgian consumers filed complaints with ACM about the extra costs that were involved. In addition, it was unclear to consumers that, if they had placed the winning bid, they were stuck with that trip. Some consumers assumed that they were still in the bidding process, and were able to decline the trip. They wanted to do so because the price that they had to pay for the trip turned out to be much higher than the bid they had placed.
Je gaat naar de website van de uitgever. Hier tonen we alleen een korte intro.
